How CCC Cabinets Supports Contractors from Order to Delivery

How CCC Cabinets Supports Contractors from Order to Delivery

CCC Cabinets supports contractors with a simple, written process: open a trade account, choose from 15 in-stock door styles, send the official order form, sign the written confirmation CCC returns within 3 hours, then pick up in Des Plaines or schedule jobsite delivery on CCC trucks. Clear claim, return and warranty terms cover what happens after delivery. CCC supplies cabinets only; your crew installs.

Key takeaways

• Every order is confirmed in writing within 3 hours and released only after you sign it.
• All 15 door styles are stocked in Des Plaines, assembled or ready-to-assemble.
• In-stock orders placed before early afternoon are usually ready for same-day pickup; delivery is scheduled with a call the business day before.
• Check cartons before signing the packing list; damage and missing items must be reported within 7 days.

The order-to-delivery process at a glance

Understanding contractor needs

Contractors need predictable stock, accurate orders and deliveries that match the job schedule. CCC is set up for that: it sells only to the trade, keeps its whole line in stock, and puts every order in writing. Styles range from warm Espresso Shaker Cabinets to grain-forward Millennium Grey Cabinets, all with the same construction.

Initial order process

1. Account setup: open an account with company details, EIN, the contact’s ID, any sales tax exemption number, service area and projected purchases. Dealers can add tax exemption with a valid resale certificate.
2. Selection: browse the styles online or visit the showroom; no account is needed to visit.
3. Order placement: submit the official CCC order form by email or fax; the form is available as a PDF or Excel file on request. Orders not on the official form are not processed.
4. Confirmation: CCC sends a written confirmation within 3 hours; the order stays pending until you sign and return it. Changes or cancellations after confirmation may incur charges.

Full details are on the order process page.

Product selection

• 15 in-stock door styles: shaker, mini shaker and raised-panel designs across the Modern, Prestige and Elegant series.
• Assembled or ready-to-assemble: same construction either way; RTA orders are generally ready sooner.
• Construction: 1/2-inch A-grade plywood boxes, 3/4-inch plywood shelves, 3/4-inch birch face frames, MDF door center panels, 17 mm solid wood dovetail drawers, 6-way adjustable soft-close hinges.
• Design support: the CCC catalog is available in the 2020 Design program; confirm pricing and specs with a sales representative.
• Modifications: available for an additional fee; modified items cannot be returned.

Browse the cabinet showroom styles online or in person near O’Hare.

Logistics and delivery

• Pickup: in-stock orders placed before early afternoon are usually ready the same day; staff can help load, and tailgate pickups and personal vehicles are allowed.
• Jobsite delivery: CCC trucks and drivers across Chicagoland; the delivery coordinator calls the business day before.
• Standard delivery is curbside: moving cabinets to a specific spot can be arranged with a sales representative.
• Site access: trucks need a paved road or driveway and room for a vehicle about 12 feet tall and 8 feet wide.

See delivery and pickup for details.

Planning for installation

CCC Cabinets supplies cabinets only and does not offer installation; the contractor’s crew installs. A few things help that phase go smoothly:

• Time the delivery for after drywall and paint, with a dry staging area.
• Choose assembled cabinets when site labor is the constraint.
• Use the style pages for door construction details when planning hardware and panels.
• Adjust hinges last: 6-way adjustable hinges let crews set even reveals after the cabinets are fastened.

After delivery

• Claims: verify the order before signing the packing list; report damage or missing items by email within 7 days. Installed items and items damaged during assembly are not eligible. See claims and returns.
• Returns: accepted within 60 days in original packaging, as credit for future orders, with a restocking fee; assembled or modified cabinets are not eligible.
• Warranty: 5-year limited warranty on defects in material and workmanship and 2-year limited warranty on painted finishes; contact CCC with photos before returning anything. More details are on our warranty page.
• Reorders: because all styles are stocked, later phases and repairs can match the first order.

Learn more on the contractors page.

Frequently Asked Questions

How do contractors order wholesale cabinets from CCC Cabinets?

Open a trade account, then send the official CCC order form by email or fax. CCC returns a written confirmation within 3 hours, and the order is released once you sign and return it. Include any delivery-date or hold instructions on the order.

How fast can contractors get cabinets from CCC?

In-stock orders placed before early afternoon are usually ready for same-day pickup at the Des Plaines warehouse. Ready-to-assemble orders are generally ready sooner than assembled ones, and deliveries are scheduled with a call the business day before; confirm timing when ordering.

Does CCC Cabinets deliver to jobsites?

Yes. CCC delivers across Chicagoland on its own trucks with its own drivers. Standard delivery is curbside, and the site needs paved access for a truck about 12 feet tall and 8 feet wide.

What should I do if cabinets arrive damaged?

Check cartons against the order and inspect for damage before signing the packing list, then report damage or missing items to CCC by email within 7 days. Installed items and items damaged during assembly are not eligible for claims.

Does CCC Cabinets install cabinets?

No. CCC Cabinets supplies cabinets only and does not offer installation. The contractor’s crew installs, using the 6-way adjustable soft-close hinges to set final door alignment. CCC provides warehouse pickup in Des Plaines or curbside jobsite delivery, and answers product and order questions by phone or email.

Can I return cabinets to CCC?

Returns are accepted within 60 days in original packaging, as credit for future orders, and a restocking fee applies. Assembled or modified cabinets are not eligible for return. See the claims and returns page for full terms.

Conclusion

CCC Cabinets supports contractors with stocked styles, written confirmations, scheduled delivery and clear post-delivery terms. To get started, open a trade account, call (872) 241-5525, or contact us.