Cabinet Construction & Care
Natural Characteristics of Wood:
Variations in wood color result from mineral differences in the tree’s origin. Over time, wood may darken or change color due to light exposure. Natural features such as knots, pinholes, mineral streaks, and snap runs are inherent to the beauty of wood and enhance the unique look of your cabinetry.Cleaning & Maintenance:
- Keep cabinets dry and clean regularly with a soft cloth, mild detergent, and warm water.
- Avoid using silicone or wax-based products, as they can cause damage to the finish.
- Wood polishes are acceptable if they do not contain harmful chemicals.
Warranties
Coverage:
- 5-Year Limited Warranty on defects in material and workmanship.
- 2-Year Limited Warranty on painted finishes.
Terms:
- Warranties are non-transferable and require proof of purchase.
- Natural wood characteristics such as color variations, knots, or streaks are not considered defects.
- The warranty does not cover products that are misused, improperly installed, modified, or exposed to excessive moisture or temperature.
Claims:
- Do not send defective items without submitting a claim.
- Contact CCC Cabinets by phone or email to initiate a warranty claim. Pictures of defects may be required to process your claim.
Forms of Payment
- Accepted Payment Methods:
- Cash, check, certified check, debit card, and wire transfers.
- Credit card payments incur a 2% processing fee. Debit card payments have no additional fees.
Discounts
- Eligibility:
- Discounts apply only to merchandise. Assembly, delivery, and modification fees are not eligible for discounts.
- For details on promotions or discounts, contact a CCC Cabinets sales representative.
Taxes & Exemptions
- Dealers must provide a valid resale certificate for tax exemptions.
- Submit the certificate via:
- Fax: 847-892-3390
- Email: [email protected]
Past Due Balances
- A 3% late fee interest will be charged on all past-due balances on the 1st of every month.
- Avoid late fees by ensuring timely payment.
Returned Checks
- A $35 fee applies to any returned check.
- If a check is returned, CCC Cabinets reserves the right to remove any promotional discounts applied to the invoice.
- Full payment will be required to complete or resume the order.
For additional information or assistance, contact us at [email protected] or call our office directly.